Which canyons are included?
Charyn Canyon’s Valley of Castles, Moon Canyon and Bestamak. The tour leaves Almaty in the morning and returns the same day.
How long is the trip, and when do we leave?
Allow around 12 hours as a planning estimate. Confirm the meeting time before departure. Walks, roads and traffic affect the duration, and your guide adapts the pace to the guests.
How much walking is there at Charyn?
The full river walk and return is approximately 7 km. An upper-viewpoint option is roughly 3–4 km. Choose a suitable route with your guide.
Where is lunch, and is it included?
Lunch is planned at Charyn Canyon and paid separately. Coffee, tea and other café orders are also additional expenses.
What will we see at Bestamak?
Stop for a view from the other side of the canyon. Your guide agrees time for photographs and walking with the group, taking weather and remaining daylight into account.
Does the tour run in winter?
Yes, it is a year-round tour. Weather and access-road conditions can affect the itinerary and individual stops.
What is the price per person?
The rate is $90 with four guests, $120 with three, $180 with two and $330 for a solo traveller. Lunch is paid separately.
Is it suitable for children or guests who prefer shorter walks?
Your guide can shorten walking sections and allow more time at viewpoints. Tell us children’s ages and any walking limitations in advance; the day also includes long drives.
How do I book?
Send your dates and group size. A manager agrees the route, preferred stops, accommodation and dietary needs with you. After you confirm the itinerary and total price, pay a 20% deposit: we secure your guide and then reserve the agreed accommodation. The remaining 80% is due on day one; payment in US dollars is available. For direct Silk Travel bookings, cancellation 14 calendar days or more before the start receives a refund of 100% of the amount paid; with less notice, the 20% deposit is non-refundable. Third-party bookings follow their platform terms.
Are the tours private?
Yes. Every tour is for your own party, including solo travellers. We do not run join-in groups or add you to another booking. Your English-speaking guide adapts walks, stops and time at locations to your interests and ability within the agreed itinerary. Extra days, accommodation upgrades and optional paid activities are quoted separately.
What vehicles do you use?
All our vehicles are comfortable, air-conditioned and undergo technical inspections. For groups of up to 4 guests, we use off-road-capable Toyota Land Cruiser or Toyota Land Cruiser Prado SUVs. For 5 guests, we use a Toyota Sequoia SUV. For groups of more than 5 guests, we use a Mercedes-Benz Sprinter.
What if prices differ by group size?
The price depends on group size. Send your dates and the number of people and a manager will confirm the exact offer.
Can you arrange halal meals, vegetarian food and food allergies?
Yes. Vegetarian and halal meals can be arranged in advance, with food adapted to guests’ preferences. Tell us about allergies before booking. A severe allergy requires individual discussion and confirmation of arrangements, including any needed controls against contact with the allergen. Check the chosen tour’s meal inclusions: meals are paid separately on some itineraries.
Do you provide child car seats?
Yes. We provide a child car seat on advance request. Tell us the child’s age and height when booking so we can prepare a suitable seat before the tour starts.
How can I stay connected during the trip?
On routes through Almaty, Bishkek or Karakol, you can buy a local SIM card along the way; tell us if you would like help. Mobile coverage depends on the operator and may be unavailable in remote mountain areas.
