What is the itinerary?
Shymbulak in the morning with an ascent to 3,200 m and a mountain walk, followed by a traditional lunch in Almaty, Panfilov Park, Ascension Cathedral, Green Bazaar and pedestrian Panfilov Street.
Will we walk on Bogdanovich Glacier?
The programme offers views towards the glacier from accessible resort viewpoints when visibility is good. A separate glacier hike is not included in this route.
Is the 3,200 m ascent always available?
It depends on the operation of the upper cable-car sections and weather. Availability is checked before the trip, and programme changes are agreed if access is restricted.
Where is lunch planned?
After descending from Shymbulak, at a traditional restaurant in Almaty. Share menu preferences and dietary restrictions in advance.
How long is the tour?
One day, approximately 10 hours. Cable-car operation, walking pace, lunch and city traffic affect the actual timing.
Is it suitable for gentle walking?
Yes, the guide adapts walking sections and pace to the guests. Consider the ascent to 3,200 m and tell us about mobility limitations in advance.
When can I take the tour?
It is available year-round, subject to weather and cable-car operation. City visits depend on the opening hours of the places included.
What is the price?
Per person: $90 with four guests, $110 with three, $160 with two and $320 for one traveller. Included services are confirmed when booking.
Are the cable car and lunch included?
Yes. The cable-car ascent on the programme and a traditional lunch in Almaty are included. The ascent to 3,200 m remains subject to upper-lift operation and weather.
How do I book?
Send your dates and group size. A manager agrees the route, preferred stops, accommodation and dietary needs with you. After you confirm the itinerary and total price, pay a 20% deposit: we secure your guide and then reserve the agreed accommodation. The remaining 80% is due on day one; payment in US dollars is available. For direct Silk Travel bookings, cancellation 14 calendar days or more before the start receives a refund of 100% of the amount paid; with less notice, the 20% deposit is non-refundable. Third-party bookings follow their platform terms.
Are the tours private?
Yes. Every tour is for your own party, including solo travellers. We do not run join-in groups or add you to another booking. Your English-speaking guide adapts walks, stops and time at locations to your interests and ability within the agreed itinerary. Extra days, accommodation upgrades and optional paid activities are quoted separately.
What vehicles do you use?
All our vehicles are comfortable, air-conditioned and undergo technical inspections. For groups of up to 4 guests, we use off-road-capable Toyota Land Cruiser or Toyota Land Cruiser Prado SUVs. For 5 guests, we use a Toyota Sequoia SUV. For groups of more than 5 guests, we use a Mercedes-Benz Sprinter.
What if prices differ by group size?
The price depends on group size. Send your dates and the number of people and a manager will confirm the exact offer.
Can you arrange halal meals, vegetarian food and food allergies?
Yes. Vegetarian and halal meals can be arranged in advance, with food adapted to guests’ preferences. Tell us about allergies before booking. A severe allergy requires individual discussion and confirmation of arrangements, including any needed controls against contact with the allergen. Check the chosen tour’s meal inclusions: meals are paid separately on some itineraries.
Do you provide child car seats?
Yes. We provide a child car seat on advance request. Tell us the child’s age and height when booking so we can prepare a suitable seat before the tour starts.
How can I stay connected during the trip?
On routes through Almaty, Bishkek or Karakol, you can buy a local SIM card along the way; tell us if you would like help. Mobile coverage depends on the operator and may be unavailable in remote mountain areas.
